Privacy Policy

Matters Market Research Privacy Policy

Who is the data controller? 

• Matters Market Research is the data controller on this market research project 
• To contact us email support@mattersmarketresearch.co.uk
• We have been commissioned to recruit research participants to this project on behalf of our client (who will be revealed during the research) 
• Our client is bound by the terms of this privacy policy and the Data Processing Agreement we have in place 

What personal information are we collecting from you? 

• The personal data we need from you for the purpose of this project are:
• Your full name, email and phone number.   This is so the research team and recruiters can liaise with you to give you the details of the project (e.g. timing, payment and requirements.  You will also receive email notifications about the project (only for the duration of the project). 
• Your answers to the questions that y ask you as part of the screening process are in order to check that you qualify to take part in the research (including your experience of travel, age, gender, and where you live)
• These answers will be securely destroyed at the end of the project 
• Your personal information will be given by you as part of the screener survey and will only be collected with your consent

How will we use your data? 

• We will only use your personal data to email you and potentially call about your participation in this specific market research project 
• We will not keep, share or use your personal data beyond the completion of this market research project.  The end client will not receive your personal data
• We will not share your personal data with any parties not directly involved in the management of this market research project
• Your personal data will be deleted within one year of the end of the project 

How will we keep your data safe? 

• Your personal data is stored securely on encrypted devices and servers, it is transferred securely using password protected spreadsheets

What is the legal basis of the processing? 

• The legal basis for using your personal data is consent.  We ask for your consent at the point of collection.  You have the right to withdraw your consent at any point.You also have the right to complain to the supervisory authority at any point if you feel your personal data has been breached by us